At rbig33, privacy is more than a word in a legal document. It is a genuine promise we uphold to every Malaysian player. See clearly how we handle your information — transparently, responsibly, and in full compliance with the law.
In compliance with the Personal Data Protection Act (PDPA) 2010 of Malaysia
More than a legal obligation — these are the core values that shape how we handle your personal data
All data transmitted between your device and the rbig33 protected with 256-bit SSL encryption — the same technology used by Maybank2u and CIMB Clicks. Your information cannot be intercepted in transit.
rbig33 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — it is not ours to sell.
Privacy Policy rbig33 is designed and implemented in full compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). Your rights as an individual are protected under Malaysian law.
We only collect data that is strictly necessary to deliver our services — nothing more, nothing less. This "data minimisation" principle ensures your sensitive information is never collected without a clear and valid reason.
Every member rbig33 has the right to review, correct, request a copy of, or request deletion of their personal data at any time. You are in control — not us.
In the event of any security incident involving member data, rbig33 will notify affected players within 72 hours — exceeding the minimum requirements set under Malaysian law.
This Privacy Policy ("Policy") clearly outlines how rbig33 ("we", "Platform") collects, uses, stores, discloses, and protects your personal data ("Member", "User", "you") when you use the rbig33.bet website and all related services.
We understand that privacy matters to Malaysian players. Whether you're filling in a registration form, making a deposit via Touch 'n Go or DuitNow, or simply browsing our platform — that information exists, and we are fully responsible for it. That is why we wrote this Policy in plain language that everyone can understand, not in legal jargon that only confuses.
By registering for or using the platform rbig33, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for assistance with account closure.
Privacy Policy rbig33 drafted in accordance with Personal Data Protection Act 2010 (PDPA) and international industry best practices. As a platform serving Malaysian users, we are fully bound by Malaysian legal requirements.
rbig33 follows a data minimisation approach — we only collect information that is genuinely necessary to provide our services to you. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity | Full name, MyKad/Passport number, date of birth, gender | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Financial | Bank account number, account holder name, transaction records | Mandatory |
| Technical | IP address, device type, web browser, cookie data | Automatic |
| Behaviour | Gaming records, bets placed, login history | Automatic |
| Communication | Support chat records, emails sent to us | Optional |
Financial data related to payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) is processed through secure payment gateways and is not stored directly in the rbig33.
We never store your PIN, e-wallet password, or online banking login credentials. Any request for such information does not come from rbig33 and must be reported to us immediately.
All data collected by rbig33 is used for lawful and specific purposes only. We will not use your data for any other purpose without your prior consent. The primary purposes of use are as follows:
rbig33 holds a clear commitment: we never sell your data to anyone. However, there are limited situations where data may need to be shared with certain parties for legitimate operational purposes:
All third parties granted access to your data by rbig33 required to sign strict data protection agreements. They are not permitted to use your data for any other purpose or share it further without our authorisation.
Data security is not merely a technical obligation for rbig33 — it is a moral obligation to every Malaysian player who entrusts us with their information. The security measures we have implemented are:
While we take all reasonable steps to protect your data, no online system is 100% secure. You are also responsible for safeguarding your password and account login credentials rbig33 yours from unauthorised parties.
Platform rbig33 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the platform rbig33.
Under the Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by rbig33:
Request a copy of all personal data we hold about you within 21 days.
Request corrections to inaccurate or incomplete data in our records.
Request the deletion of your data under certain circumstances as provided for by law.
Object to the processing of your data for direct marketing purposes at any time.
Request a restriction on data processing in specific situations while awaiting resolution.
Opt out of marketing communications at any time via your account settings or by email.
To exercise any of the above rights, please contact us at support@rbig33.bet with the subject line "Personal Data Rights Request". We will process your request within 21 business days in accordance with PDPA requirements.
rbig33 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by Malaysian law. General retention period guidelines are as follows:
Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with security procedures rbig33.
Platform rbig33 may contain links to or integrations with third-party services such as payment gateways (Touch 'n Go, GrabPay, DuitNow, FPX) and game providers. These services have their own privacy policies, separate from rbig33.
rbig33 is not responsible for the privacy practices or content of those third-party services. We encourage you to read the privacy policy of each third-party service you use within our platform ecosystem.
The payment gateways we use — including Touch 'n Go, GrabPay, DuitNow, and Maybank2u — each operate under their own privacy and security policies regulated by Bank Negara Malaysia. Your payment information is processed directly through their secure systems.
rbig33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, Malaysian legal requirements, or industry developments. Any changes will be handled as follows:
Continued use of the platform rbig33 after the changes take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by rbig33, please contact us via:
We are committed to responding to all privacy-related enquiries within 3 working days and resolve personal data requests within 21 working days in compliance with Malaysian PDPA requirements. Your trust is our priority.
If you are not satisfied with our response to any privacy concern, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) which operates under the Malaysian Ministry of Communications and Digital.
Your personal data is fully protected by 256-bit SSL encryption and a PDPA-compliant privacy policy. Register today and enjoy a welcome bonus of up to RM1,500 safely and with peace of mind.